Ten years ago, in Kissimmee, Florida, Magic Moment Resort and Kids Club opened its doors with a heartfelt calling. Founder and CEO Carina Radonich had spent years in architecture and luxury real estate, immersed in the elegance of impeccable lines and iconic brands, but then motherhood changed everything.
“Traveling with my children showed me that a place can either drain a family or draw them closer,” Radonich recalls. “I also learned that flashy designs made from gleaming marble and polished wood had nothing to do with that connection.”
Around Radonich’s dinner table, with her children describing how they wanted spaces to feel, a family dream took root. Magic Moment Resort and Kids Club wasn’t hashed out in the boardroom. It grew at home, nourished by traditional values and a desire to create a hotel that touched hearts.
Why families choose the guest experience at Magic Moment Resort when visiting Orlando
On opening day 10 years ago, Radonich expected a slow start. Instead, she found a line of families waiting to check in. The near sell-out confirmed for her that families wanted a place designed for connection, where cherished memories could unfold with ease. A decade later, that vision still rests at the center of everything the resort does.
Minutes from major Orlando theme parks and attractions, Magic Moment offers an incredible location at an affordable price. But proximity to area destinations is only part of the resort’s appeal. Here, the family’s emotional connection guides every decision.
From the very first “hello” at the 24-hour front desk, the resort is intentionally designed to make arrivals softer and transitions smoother. “Children get to play, and parents get to breathe,” says Radonich. “After full days of rides and parades, we offer a gentle landing place. We replace the day’s hurry with presence and the to-do lists with togetherness.”
Magic Moment Resort offers the amenities that appeal most to traveling families
At Magic Moment Resort, every amenity is designed to be a catalyst for joy. Radonich and her team build immersive experiences because families don’t remember an amenity; they remember the moment it creates. A bubble party station can transform an ordinary afternoon into a sunlit memory full of giggles and perfectly imperfect photos. A chalkboard wall can become a place where siblings exchange doodles and leave notes that parents will treasure forever.
The Kids Club and play areas throughout the resort are crafted to spark wonder. They meet children at their level, engage their curiosity, and give them room to be wholeheartedly themselves.
Practical comforts like free Wi-Fi and round-the-clock front desk support keep travel simple. Fun, delicious breakfasts every morning and free shuttle rides to the parks get each day off to a great start. Even the room setups are designed with families in mind, so that bedtime becomes part of the adventure.
“These touches make it easy for parents to be present and for kids to be delighted,” Radonich reflects. “And when both happen at once, lifelong memories take root.”
How Magic Moment Resort maintains ‘hospitality from the heart’ with a welcoming and fun hotel experience
Unlike resorts built around leisure, Magic Moment was founded on a deeper purpose. Its mission — “hospitality from the heart” — is a promise families feel.
“Everything we offer here is designed to invite play and discovery,” says Radonich. “It’s meant to remind families that every moment matters, and the daily pace favors connection. We plan playful nooks that are perfect for family selfies and cozy spaces that invite people to slow down and treasure the memories they’re making. We offer fun that doesn’t need a schedule.”
The organizational role of Magic Moment staff and hospitality in building a loyal guest base
As a workplace, Magic Moment shapes how employees carry forward the culture of excellence for guests by serving the resort’s soul. Trained to notice the little things and empowered to act on them, they’re always looking for ways to make a family’s day easier or brighter.
“Sometimes it’s a smile that arrives right when energy is fading,” observes Radonich. “Others, it’s a surprise at breakfast that sets a cheerful tone for the parks. Often, it’s a small, heartfelt gesture like a note left on the pillow. These small moments make a big difference.”
That’s the kind of hospitality that builds loyalty. It’s why families return and why they recommend the resort to friends who crave the same sense of belonging.
As Magic Moment celebrates a decade of welcoming families, the focus remains exactly where it began. Its 10-year milestone is less about fanfare and more about thanking the families who lined up on day one, and the many more who’ve since discovered a place that feels like it was made just for them.
“Ten years in, and we’re still a family boutique hotel with a dream to make each moment count,” Radonich concludes. “Families come for the attractions just minutes away, but stay for the feelings that follow them home. And as they add their story to a decade of magic, they’ll understand why so many families keep coming back. Here, every moment really does matter.”